Every creative project starts with a question.

Sometimes it’s simple: “Can you help us refresh our logo?”
Other times, it’s more reflective: “Our website doesn’t really reflect who we are anymore.”

At Design by Pre, we work with business owners and marketing managers across Surrey and the UK, and one thing we’ve learned is this:
The decision to contact a creative studio is rarely just about design. It’s about timing, trust, and the need for clarity.

So… what actually makes someone pick up the phone or send that first message?

The most common reasons we hear

These are just a few of the things we hear when a new client gets in touch:

• “We’ve outgrown our brand.”
• “Our website is fine, but it’s not converting.”
• “We just need a fresh pair of eyes on our marketing.”
• “We’re launching something new and want to do it properly.”

Sometimes, it’s frustration with a clunky user journey.
Sometimes, it’s a sense that their brand no longer reflects their ambition.
And sometimes, it’s simply a recommendation from someone they trust.

No two projects are the same — but there’s always a reason behind the message.

What makes someone choose Design By Pre?

We’ve asked our clients why they chose to work with us. Here’s what they told us:

• “You got what we were trying to say — without us having to over-explain it.”
• “You made things feel simple, even when the project was complex.”
• “This finally feels like us.”
• “Everything now ties together — and we’re proud to share it.”

What sets us apart isn’t just our design style. It’s our approach.
We listen carefully, ask the right questions, and design with purpose. Always.

Whether it’s a small digital tweak, a brand refresh, or a full website build, we bring the same level of creativity, clarity and care — scaling our work to suit your needs.

Thinking about a creative project?

If you’ve been wondering whether now is the right time to refresh your brand, rework your website, or finally bring that new campaign to life — we’d love to chat.

No pressure. No jargon. Just a clear, honest conversation about what you need, and how we might help.

Based in Surrey — working with brilliant brands across the UK.
Get in touch here

Let’s create something that works beautifully — and works hard for your business.